When handling complaints, universities and also higher education have a much bigger task existing than the typical business.
Universities and colleges gather together a massive variety of people, from staff to students to trades people, from various ages and backgrounds and youth predominate. Incidents and Complaints occur on various levels, inside departments or even cross-functionally, in administration or academics, on cases which range from security to serious crime. Sexual harassment, Bullying as well as other student complaints regarding faculty members are typical and mind boggling issues. (more…)